Shipping policy
At Jou Hout, we make sure your braai and kaggel wood gets to you quickly and hassle-free. Here’s everything you need to know about our delivery service:
📍 Delivery Areas
We currently deliver in Paarl and surrounding areas. If you're unsure whether we deliver to your location, please contact us before placing your order.
🚚 Delivery Fees & Minimum Order
✅ Minimum order for delivery: 10 bags
✅ Delivery fee: Calculated based on your location and will be confirmed at checkout or when you place your order.
📅 Delivery Times
- Standard Delivery: Orders are typically delivered within 1-3 business days after payment is received.
- Same-Day or Next-Day Delivery: Available on request, subject to availability. Contact us to check!
We’ll confirm your delivery date after you place your order.
❗ Important Notes
🔹 Someone must be available to receive the order at the delivery address.
🔹 If no one is home, we will attempt to contact you. A redelivery fee may apply if we have to return at a later time.
🔹 We do not offer nationwide shipping at this time—only local delivery in Paarl & nearby areas.
📞 Need Help?
If you have any questions about delivery, feel free to contact us:
📩 info@jouhout.com
📞 0728883558
🔥 Jou Hout – Making sure you’re always stocked for a lekker fire! 🔥